Responsible Gaming

Digimedia Limited wants all customers to have a pleasant and responsible gaming experience. We have comprehensive policies and measures to prevent and deal with the problems of underage gambling and gambling addiction.

We abide by the responsible gaming requirements outlined by eCOGRA – eCommerce and Online Gaming Regulation and Assurance. ECOGRA was established as a means of ensuring player protection.

Underage gambling

We take every possible step to ensure that people who are not of legal age do not place bets at any of the brands in our portfolio. Our dedicated, 24-hour player security team employs comprehensive age verification and player screening methods.

Gambling addiction

Although online gaming is a harmless pastime for many, gambling addiction is a problem for some. Digimedia Limited promotes numerous organizations around the world that can assist these customers.

Self-exclusion

We have strictly enforced exclusion policies to prevent people from losing control of their gambling. These measures allow people to manage their gambling behavior through either reduced deposit limits, limited access to their accounts or complete exclusion.

Problem gambling assistance

Customers can contact the following organizations for information assistance with problem gambling:

• http://www.gamcare.org.uk/
• http://www.gamblersanonymous.org/