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Safety and security is paramount at Digimedia Limited
Digimedia Limited takes customer safety and security very seriously. It is core to the business that we’re in and customer peace of mind is our top priority.
Security measuresDigimedia Limited operates its full brand portfolio by implementing the following measures:
Secure banking: all transactions are secured by iron-clad digital encryption technology. All transaction methods and web wallets recommended to customer are fully vetted and trusted by millions around the globe. Every transaction is carefully screened and monitored by a dedicated fraud detection and monitoring team.
Privacy: Customer details are 100% secure and no information is ever exchanged or sold to third parties. All means are taken to ensure that customer privacy can never be compromised in any way.
Independent review and accreditationAll brands in the Digimedia Limited portfolio have been awarded the eCOGRA Seal of Approval. ECOGRA (e-Commerce Online Gaming Regulation and Assurance) independently ensures all accredited operators follow strict guidelines with respect to game fairness, winners, casino operations and customer support and mediation.
100% virus-free softwareAll software products on offer by the brands managed by Digimedia Limited are guaranteed to be free of any form of malware or software viruses.
Internet safety and 24-hour supportCustomers are encouraged to take precautions to ensure their personal details, account numbers and passwords are kept secure.
Customers who feel uncertain of their online safety or who may have become a victim of identity theft or fraud have access to a 24-hour support desk who are trained to provide immediate assistance.